Contact us
Email us and a member of the Pawnest team will reply.
Questions and general contact
Anything about how Pawnest works, becoming a Nester, partnerships or press.
Emailhello@pawnest.com.ai
Complaints and problems
Something went wrong with a booking, a Nester, a pet owner or your account. Tell us what happened and include your booking reference if you have one.
Emailsupport@pawnest.com.ai
Reporting a person
If someone on Pawnest made you feel unsafe, sign in and use Report on their listing or on your booking. Reports go straight to our team and are never shown to the other person.
If a person or a pet is in immediate danger, contact local emergency services or a vet first.
For privacy or legal requests, email support@pawnest.com.ai and say what you need (for example, a copy of your data or deleting your account).